Oracle's Siebel Customer Relationship Management applications help provide insight to the right person at the right time, leading to faster, better informed decisions. With solutions tailored to the specific needs of more than 20 industries, Siebel provides predictive analytics capabilities that deliver real-time intelligence, greater flexibility through support of both J2EE and .NET, and a lower total cost of ownership.
Application integration has never been easier. Leverage your applications investment by integrating your existing applications using Oracle's pre-built, standards-based Application Integration Architecture.
BI APPLICATIONS
CONTACT CENTER AND SERVICE
CRM TECHNOLOGY
CUSTOMER DATA INTEGRATION
ENTERPRISE MARKETING
PARTNER RELATIONSHIP MANAGEMENT
QUOTE & ORDER CAPTURE
SALES
SELF-SERVICE AND eBILLING
SIEBEL CRM ON DEMAND
FEATURES AND BENEFITS
Comprehensive CRM software solution: Siebel CRM provides a solution that includes all of the business processes and associated systems that touch a customer, including billing and delivery.
Lower total cost of ownership: Siebel CRM software is easier to install and less expensive to maintain.
Sales solutions provide a single repository for customer and supply chain information: The Siebel sales solution includes enhanced applications for sales force automation, sales order entry, mobile sales, and product configuration, enabling companies to respond quickly and accurately to customer inquiries.
Superior service solutions: Siebel service solutions ensure higher levels of customer satisfaction by providing visibility into customer billing and order information.
PODCASTS
AppCast: Siebel 8.0 and the Value of Applications Unlimited (18 min.) Fred Studer interviews Ed Abbo, Senior Vice President and General Manager for Oracle's Siebel Applications Development, about the latest Siebel CRM release, CRM on Demand and Oracle Applications Unlimited and the benefits they provide customers.
LEARN MORE
Oracle Consulting: Ensure Siebel Upgrade Success (PDF)Learn about: Siebel CRM for Banking: Branch Sales and Service, Branch Teller, Banking Contact Center, Wealth Management Independent Report: The Forrester Wave: Enterprise CRM Suites, Q1 2007 Learn how: Oracle Siebel CRM for Small and Medium BusinessesWhat's new: Siebel Release 8.0Demo: Siebel Release 8.0Brief: Siebel CRM 8.0: Transformational CRM—the Power to LeadNew Siebel Integrations: Use these software bridges to quickly link Siebel CRM with Oracle E-Business Suite and PeopleSoft Enterprise applicationsFaster Deployment: Learn how Oracle UPK and Tutor accelerate your implementation or upgrades of any Oracle Application - get faster ROI, achieve compliance, and/or adapt more easily to change in your business environment.Video: Oracle Transforms Ingersoll Rand's Processes and Business Operations (3 min.)All demos: Register to view Siebel product demos — learn more about CRM best practices, business strategies, and product capabilitiesResource library: See all of the assets related to Siebel Customer Relationship ManagementGartner report: Leading Analyst Firm Ranks Oracle's Siebel Enterprise Marketing Suite as a Leader in Multi-Channel Campaign Management Evaluation.
NEWS & EVENTS
Profit Magazine: Interview with Ed Abbo, Senior Vice President, Applications Development
INTERNET SEMINAR
Register to view Breaking the Mold with Hosted Contact CentersRegister to view Eliminate Call Center Complexity with Oracle's Preintegrated Hosted Call Center SolutionRegister to view Which CRM Deployment Is Right for Your Organization? Register to view The Checklist for Performing a Successful Siebel UpgradeRegister to view Using the Customer Experience Blueprint to Achieve Outstanding Customer-Driven Business ResultsRegister to view Driving Sales Success with Hosted SolutionsRegister to view How to Deliver World-Class Customer Service While Lowering CostsRegister to view Learn Successful Strategies for Business Intelligence Across the Enterprise
Application integration has never been easier. Leverage your applications investment by integrating your existing applications using Oracle's pre-built, standards-based Application Integration Architecture.
BI APPLICATIONS
CONTACT CENTER AND SERVICE
CRM TECHNOLOGY
CUSTOMER DATA INTEGRATION
ENTERPRISE MARKETING
PARTNER RELATIONSHIP MANAGEMENT
QUOTE & ORDER CAPTURE
SALES
SELF-SERVICE AND eBILLING
SIEBEL CRM ON DEMAND
FEATURES AND BENEFITS
Comprehensive CRM software solution: Siebel CRM provides a solution that includes all of the business processes and associated systems that touch a customer, including billing and delivery.
Lower total cost of ownership: Siebel CRM software is easier to install and less expensive to maintain.
Sales solutions provide a single repository for customer and supply chain information: The Siebel sales solution includes enhanced applications for sales force automation, sales order entry, mobile sales, and product configuration, enabling companies to respond quickly and accurately to customer inquiries.
Superior service solutions: Siebel service solutions ensure higher levels of customer satisfaction by providing visibility into customer billing and order information.
PODCASTS
AppCast: Siebel 8.0 and the Value of Applications Unlimited (18 min.) Fred Studer interviews Ed Abbo, Senior Vice President and General Manager for Oracle's Siebel Applications Development, about the latest Siebel CRM release, CRM on Demand and Oracle Applications Unlimited and the benefits they provide customers.
LEARN MORE
Oracle Consulting: Ensure Siebel Upgrade Success (PDF)Learn about: Siebel CRM for Banking: Branch Sales and Service, Branch Teller, Banking Contact Center, Wealth Management Independent Report: The Forrester Wave: Enterprise CRM Suites, Q1 2007 Learn how: Oracle Siebel CRM for Small and Medium BusinessesWhat's new: Siebel Release 8.0Demo: Siebel Release 8.0Brief: Siebel CRM 8.0: Transformational CRM—the Power to LeadNew Siebel Integrations: Use these software bridges to quickly link Siebel CRM with Oracle E-Business Suite and PeopleSoft Enterprise applicationsFaster Deployment: Learn how Oracle UPK and Tutor accelerate your implementation or upgrades of any Oracle Application - get faster ROI, achieve compliance, and/or adapt more easily to change in your business environment.Video: Oracle Transforms Ingersoll Rand's Processes and Business Operations (3 min.)All demos: Register to view Siebel product demos — learn more about CRM best practices, business strategies, and product capabilitiesResource library: See all of the assets related to Siebel Customer Relationship ManagementGartner report: Leading Analyst Firm Ranks Oracle's Siebel Enterprise Marketing Suite as a Leader in Multi-Channel Campaign Management Evaluation.
NEWS & EVENTS
Profit Magazine: Interview with Ed Abbo, Senior Vice President, Applications Development
INTERNET SEMINAR
Register to view Breaking the Mold with Hosted Contact CentersRegister to view Eliminate Call Center Complexity with Oracle's Preintegrated Hosted Call Center SolutionRegister to view Which CRM Deployment Is Right for Your Organization? Register to view The Checklist for Performing a Successful Siebel UpgradeRegister to view Using the Customer Experience Blueprint to Achieve Outstanding Customer-Driven Business ResultsRegister to view Driving Sales Success with Hosted SolutionsRegister to view How to Deliver World-Class Customer Service While Lowering CostsRegister to view Learn Successful Strategies for Business Intelligence Across the Enterprise
